General terms and conditions of business

Information for consumers regarding distance contracts and customer information for contracts in electronic commerce

 

medesign Ingenieur Consulting GmbH
Dietramszeller Str. 6
83623 Dietramszell - Linden
Germany

 

§ 1 Scope

For business relationships between us and the customer, the following General Terms and Conditions apply to orders placed via the online shop in their version valid at the time of the order.

§ 2 Conclusion of Contract

The presentation of our products on our website merely constitutes an invitation to the customer to submit a contractual offer.
By submitting an order, the customer makes an offer within the meaning of § 145 of the German Civil Code (BGB). The customer receives confirmation of receipt of the order by email.

The contract with us is concluded when we accept the customer's offer in writing or text form within two working days of the order being placed. The decisive factor is the time at which the customer receives the acceptance declaration.

A working day is any calendar day that is not a Sunday or a nationally recognized public holiday.

§ 3 Delivery, shipping costs, transfer of risk

Delivery is subject to the shipping costs specified in each individual case. If the customer is a consumer, we bear the shipping risk in all cases, regardless of the shipping method. If the customer is a business, all risks and dangers of shipping pass to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.

§ 4 Retention of Title

The delivered goods remain our property until the purchase price has been paid in full.

§ 5 Payments

Only the payment methods displayed to the customer during the ordering process will be accepted.

§ 6 Liability for Defects

The statutory warranty rights apply.

§ 7 Information for consumers in distance selling contracts and customer information in contracts in electronic commerce

a) We are not subject to any special codes of conduct not mentioned above.
b) You can identify any input errors when placing your order during the final confirmation before submitting your contractual declaration and correct them at any time before submitting the order using the delete and change function.
c) The essential characteristics of the goods we offer, as well as the validity period of limited-time offers, can be found in the individual product descriptions on our website.
d) The language available for concluding the contract is German.
e) Complaints and warranty claims can be submitted to the address provided in the supplier identification.
f) The contract text is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract via us.
g) Please refer to the offer for information regarding payment, delivery or fulfillment.

 

§ 8 Information on dispute resolution proceedings before a consumer arbitration board

We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.

 

§ 9 Miscellaneous

The contractual relationship between us and the customer, as well as the respective terms and conditions, are governed by the law of the Federal Republic of Germany.If the customer is a consumer, the statutory provisions and rights applicable under the law of the state in which the consumer has their habitual residence, which cannot be waived by agreement, remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.

 

Terms and Conditions (as of February 20, 2018)