General terms and conditions

General terms and conditions

Information for Consumers in Distance Selling Contracts and Customer Information for Contracts in Electronic Commerce 


medesign Ingenieur Consulting GmbH
Dietramszeller Str. 6
83623 Dietramszell - Linden

§ 1 Scope of application

For business relations between us and the customer, the following General Terms and Conditions apply to orders placed via the Internet shop in the version valid at the time of the order.

§ 2 Conclusion of contract

The presentation of our products on our Internet site merely contains an invitation to the customer to submit a contract offer.
By sending an order, the customer makes an offer within the meaning of § 145 BGB (German Civil Code). The customer receives a confirmation of receipt of the order by e-mail.

The contract with us shall be concluded if we accept the customer's offer in writing or in text form within 2 working days after sending the order. In this respect, the time of receipt of the declaration of acceptance by the customer is decisive.

A working day is any calendar day that is not a Sunday or a national public holiday.

§ 3 Delivery, shipping costs, transfer of risk

Delivery shall be made at the shipping costs shown in each individual case. If the customer is a consumer, we shall bear the shipping risk in any case, irrespective of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipment are transferred to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.

§ 4 Retention of title

The delivered goods remain our property until the purchase price has been paid in full.

§ 5 Payments

Only the methods of payment indicated to the customer during the ordering process are accepted.

§ 6 Liability for defects

The statutory rights of liability for defects shall apply.

§ 7 Information for Consumers in Distance Selling Contracts and Customer Information in Contracts in Electronic Commerce

a) We are not subject to any special codes of conduct not mentioned above.
b) You can identify any input errors when placing your order during the final confirmation before sending your contractual declaration and correct them at any time using the delete and change function before sending the order.
c) The essential characteristics of the goods offered by us as well as the period of validity of limited offers can be found in the individual product descriptions within the scope of our Internet offer.
d) The language available for the conclusion of the contract is German.
e) Complaints and claims for liability for defects can be made at the address given in the supplier identification.
f) The text of the contract is not stored by us and is therefore not accessible to you as a customer after the conclusion of the contract via us.
g) For information on payment, delivery or fulfilment, please refer to the offer.

§ 8 Information on the dispute resolution procedure before a consumer arbitration board

We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.

§ 9 Miscellaneous

The law of the Federal Republic of Germany shall apply to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the statutory provisions and rights applicable for the protection of the consumer under the law of the country in which the consumer has his habitual residence, which may not be deviated from by agreement, shall remain unaffected by this agreement. The application of UN sales law is excluded.



General Terms and Conditions status: 20.02.2018